Our Responsible Gaming Commitment

Our Approach to Safer Play

We designed our responsible gaming framework around three simple ideas: awareness, control and support. Awareness means understanding your own habits and recognising the signs of problematic play early. Control means giving you practical tools to set your own boundaries. Support means making sure that professional help is never more than a click away. Bet and Play combines all three so that every player - whether you're here for a quick spin or a full evening at the tables - can enjoy our games responsibly.

• Deposit limits that you set and control yourself
• Loss limits to cap how much you can lose over a chosen period
• Wagering (bet) limits to manage stake sizes
• Time-out periods ranging from 24 hours to several weeks
• Self-exclusion options, including permanent account closure
• Reality check reminders during play sessions
• Access to independent problem gambling organisations

Setting Your Own Limits

We at BetAndPlay give you full control over how much time and money you dedicate to your account. From your account settings, you can set daily, weekly or monthly deposit limits, so you never spend more than you've planned in advance. If you decide you want to lower an existing limit, the change takes effect immediately. If you want to raise a limit, we apply a short cooling-off period before the increase becomes active - this small delay is there to protect you from impulsive decisions in the heat of the moment.

Alongside deposit limits, our platform also lets you configure loss limits and wagering limits. A loss limit caps the net amount you can lose within a set timeframe, while a wagering limit restricts the total value of the bets you place. Together, these tools let you tailor your gaming experience at BetAndPlay to match your own personal budget and comfort level, rather than leaving it to chance. Players who want to explore our BetAndPlay bonus offers can rest assured that these responsible gaming tools apply equally to bonus play.

Reality Checks

Time can pass quickly during an engaging gaming session, so we offer reality check notifications that pop up at intervals you choose. These reminders show you how long you've been playing and give you a simple choice: continue or take a break. It's a small feature, but one we consider an essential part of playing responsibly with us.

Time-Outs and Self-Exclusion

Sometimes the best decision is to step away from the screen entirely for a while. Bet and Play offers flexible time-out periods, allowing you to temporarily suspend your account for 24 hours, 7 days, 30 days or longer. During a time-out, you won't be able to log in, deposit or receive marketing communications from us, giving you the space you need to reset.

For players who feel they need a longer-term or permanent break, we provide self-exclusion options. Once self-exclusion is activated, your account is closed to all gambling activity for the period you select, and we will not target you with promotional offers during that time. If you choose permanent self-exclusion, reactivating the account later requires you to contact our support team directly, along with a mandatory review period, ensuring the decision is treated with the seriousness it deserves.

Protecting Younger Players

We at BetAndPlay only accept registrations from players who meet the legal age requirement in their jurisdiction, and in every case this is no younger than 18 years old. Our verification process is designed to confirm the identity and age of every account holder before withdrawals are processed, and we reserve the right to request additional documentation at any stage. We also encourage parents and guardians to use device-level parental control software if they share computers or mobile devices with minors, as an extra layer of protection alongside our own account checks.

Recognising the Signs

Understanding whether gambling has stopped being purely recreational is an important first step towards staying in control. Some common warning signs include:

• Spending more time or money gambling than originally planned
• Chasing losses with bigger bets to try to win back money
• Borrowing money or using funds meant for essentials to gamble
• Neglecting work, studies, relationships or hobbies because of gambling
• Feeling anxious, irritable or restless when not gambling
• Hiding gambling activity from friends or family

If any of this sounds familiar, we encourage you to make use of our limit-setting tools right away, or to reach out to our support team confidentially. Bet and Play is here to help, not to judge, and starting that conversation is always the right move.

Independent Support Organisations

Beyond the tools we provide directly, we also point our players towards independent, professional organisations that specialise in gambling support. These services are free, confidential and staffed by trained counsellors:

• GamCare - advice, support and free counselling for anyone affected by gambling
• Gambling Therapy - a global online support community available in multiple languages
• BeGambleAware - information and self-assessment tools for safer gambling
• Gamblers Anonymous - peer support meetings held both in person and online

We recommend visiting these organisations' websites for self-assessment tests, which can help you get a clearer picture of your own gambling habits in just a few minutes.

Restricted Markets and Regional Rules

Because we operate across many different regions, our responsible gaming policies are applied alongside local regulations. In Sweden, for example, players can access our games but are not offered bonuses, promotions, VIP programmes or loyalty point exchanges, in line with regional consumer protection standards. We also restrict access from a number of jurisdictions altogether, and we ask every player to confirm that gambling is legal in their country of residence before registering an account with us.

VIP Play and Responsible Limits

Our VIP Elite Lounge members enjoy dedicated managers, exclusive promotions and higher transaction limits, but responsible gaming safeguards remain fully in place regardless of VIP status. Deposit, loss and wagering limits still apply, time-outs and self-exclusion remain available at any tier, and our daily profit caps and monitoring systems apply consistently across every account. We at BetAndPlay believe that a higher level of play should never come at the cost of lower protection.