BetAndPlay Terms and Conditions

Welcome to BetAndPlay Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application and all services offered under the Bet And Play brand. By creating an account, depositing funds or otherwise using our platform, you confirm that you have read, understood and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, we ask that you refrain from using our services.

Who We Are

Our casino is owned and operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We operate under E-gaming licence No. 0000002 issued by the Tobique Gaming Commission; Curacao is also referenced as a licensing jurisdiction on our website, and both statements should be read together as describing our regulatory framework. English is the official language of our platform, and where any translated version conflicts with the English text, the English version prevails. We currently serve players across 12 locales, including German, German - Austria, German - Switzerland, English - AU, English - CA, English - NZ, English - Ireland, English - AR, Finnish, Norwegian, Italian and Arabic.

Eligibility and Your Account

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register with us. Every player may hold only one account per person, household, address, e-mail address, IP address or shared environment. Once registered, you can access your dashboard through the Bet And Play login page or via the BetAndPlay app on your mobile device. We require accurate registration details, and all deposits must originate from a payment account held in your own name. Before we process any withdrawal, we complete full identity verification (KYC); if we cannot reach you by phone or e-mail within two weeks of a withdrawal request, we may lock your account and cancel the transaction.

Login and Access

Your BetAndPlay login credentials are personal and confidential. You are responsible for keeping your password secure and must notify us immediately if you suspect unauthorised access. We reserve the right to suspend or close accounts used in breach of these Terms.

Restricted Territories and Prohibited Use

We do not accept players from a number of jurisdictions, including Afghanistan, Belarus, Belgium, Brazil, Bulgaria, Canada (Province of New Brunswick and Province of Ontario), China, Cyprus, Estonia, France-adjacent restricted zones, Greece, Iran, Iraq, Israel, Latvia, Lithuania, the Netherlands, Poland, Romania, Russia, Spain-related blocked lists tied to specific providers, Ukraine, the United Kingdom, the United States and several further territories listed in full on our website. Players who access our services in breach of these territorial restrictions are not entitled to any refund or withdrawal of funds. In Sweden, play is permitted, but we do not offer bonuses, promotions, VIP programmes or loyalty point exchanges to Swedish players. Certain game providers, including NetEnt, Play'n GO, Pragmatic Play and Amatic, carry their own territorial limitations as published in our game rules. Use of VPNs or similar tools to circumvent these geo-restrictions is strictly prohibited and may result in confiscation of winnings.

Bonuses and Promotions

We regularly publish promotional offers, including our BetAndPlay welcome package of up to 4,000 EUR plus 1,000 free spins across four deposits, reload offers, cashback and VIP rewards. Every BetAndPlay bonus, BetAndPlay no deposit bonus or promo code is subject to our separate Bonus Terms, which set out wagering requirements, maximum cashout limits, eligible games and expiry periods. Where a BetAndPlay bonus code or BetAndPlay casino promo code is required, it must be entered correctly at the time of deposit; codes cannot be applied retroactively. We limit bonus eligibility to one bonus per person, household, address, e-mail, IP address or shared environment, and deposit-related bonuses do not stack. Any BetAndPlay no deposit bonus code, BetAndPlay promo code or Bet And Play casino no deposit bonus offer may be withdrawn or amended at our discretion, and unwagered bonus funds are removed upon expiry. We encourage all players to review our full Bonus Terms before opting into any Bet And Play no deposit bonus or reload promotion.

Deposits, Withdrawals and Currencies

We support 18 currencies, including EUR, USD, CAD, AUD, NOK, NZD and a range of cryptocurrencies such as BTC, ETH, LTC and USDT. Our internal operating currency is EUR, and crypto deposits are converted using the live Coinbase Converter rate. Minimum deposits generally start from 20 EUR or the equivalent in your chosen currency, and all deposits are processed free of charge and instantly. Minimum withdrawal amounts start from 20 EUR, with dedicated thresholds for cryptocurrencies. We process every BetAndPlay casino withdrawal within 72 hours of approval, though actual payout timing depends on your chosen method and verification status; card and e-wallet withdrawals are typically instant, while bank transfers may take several business days. Weekly and monthly withdrawal ceilings apply per currency, though progressive jackpot wins are always paid in full and do not count toward these limits. We may, for anti-fraud and compliance purposes, require deposited funds to be wagered before they can be withdrawn, in addition to any bonus-related wagering requirement.

Our Games and Providers

Our BetAndPlay online casino features more than 4,000 slots and live casino games sourced from studios including Pragmatic Play, NetEnt, Red Tiger Gaming, Push Gaming, Big Time Gaming, No Limit City, Play'n GO and others. Our live casino section is powered exclusively by Evolution, offering Blackjack, Roulette, Baccarat, Poker and Game Shows. All games available through Bet And Play Casino are independently tested by Tech Labs, an ISO/IEC 17025-compliant laboratory, and return-to-player percentages are displayed in each game's rules. Live casino games must be played with real money and cannot be funded using bonus balances.

Accessing Our Platform

You can enjoy our services via desktop browser, mobile browser or by downloading the Bet And Play app. Whether you access your account through the BetAndPlay app or a browser-based Bet And Play casino login, the same account rules, restrictions and bonus terms apply consistently across all platforms.

Responsible Gaming

We are committed to promoting responsible play. We offer self-exclusion tools, deposit limits and cooling-off periods, and we encourage every player to gamble within their means. If you feel your gambling is becoming a concern, we urge you to make use of our responsible gaming resources or contact our support team for guidance.

Intellectual Property

All content on our website, including graphics, logos, software and game titles, is owned by us or licensed to us by our providers. You may not reproduce, distribute or exploit any part of our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our platform, including losses resulting from technical failures, third-party payment processors or connectivity issues beyond our control.

Dispute Resolution and Governing Law

These Terms are governed by the laws of Costa Rica. Any dispute arising from your use of our services that cannot be resolved directly with our support team will be settled through arbitration conducted in Costa Rica. Alternatively, unresolved disputes may be referred to EGIS (egis.io), an independent alternative dispute resolution body operating under Tobique Gaming Commission regulations.

Amendments to These Terms

These Terms and Conditions, version 1.0, took effect on 12.02.2026 and were last updated on 02.03.2026; our Bonus Terms were separately updated on 21.07.2026. We may revise these Terms from time to time to reflect regulatory or operational changes, and continued use of our services after such changes constitutes acceptance of the updated Terms. We recommend checking this page periodically, alongside independent BetAndPlay review sources, to stay informed of any updates.

Contact Us

If you have questions about these Terms, our BetAndPlay bonus codes, account verification or any other aspect of our services, our support team is available 24/7 via live chat or e-mail at support@betandplay.com. We are always glad to help you get the most from your experience with us.